🛠️ Warranty Replacement

Peace of Mind With Every FreeFurry Purchase

✅ MANUFACTURER WARRANTY 🛡️ QUALITY GUARANTEE ⚡ FAST REPLACEMENT

📋 Warranty Coverage

All products sold by FreeFurry LLC come with a manufacturer's warranty against defects in materials and workmanship. Warranty duration varies by product:

  • Riding Mowers & Zero Turn Mowers: Up to 3 years limited warranty
  • Commercial Lawn Mowers: Up to 2 years limited warranty
  • Self-Propelled Mowers: Up to 2 years limited warranty
  • Mower Towable Equipment: Up to 1 year limited warranty
  • Playhouses & Swing Sets: Up to 1 year limited warranty
ℹ️ Specific warranty terms and duration are detailed on each product page and in the product manual.

✅ What's Covered

  • Manufacturing defects
  • Faulty parts or components
  • Structural failures under normal use
  • Electrical/mechanical defects

❌ What's NOT Covered

The warranty does NOT cover:
  • Normal wear and tear
  • Damage caused by misuse, neglect, or accidents
  • Unauthorized modifications or repairs
  • Damage from improper installation or maintenance
  • Cosmetic damage that doesn't affect functionality
  • Consumable parts (blades, belts, filters, etc.)

🔄 Replacement Process

1

Contact Support

Email us with order details

2

Submit Photos

Send images of the defect

3

Verification

We review within 72 hours

4

Replacement Sent

Ships within 5–7 business days

📝 How to Submit a Warranty Claim

To file a warranty claim, please provide:

  • Your order number
  • Product name and model
  • Description of the defect or issue
  • Clear photos or video of the problem
  • Proof of purchase (order confirmation)
📧 Send your warranty claim to contact@freefurry.com with the subject line "Warranty Claim".

🎁 Our Guarantee

If your product is deemed defective under warranty, we will:

  • ✅ Send a free replacement at no additional cost
  • ✅ Cover all shipping fees for the replacement
  • ✅ Provide a full refund if replacement is unavailable

🛠️ Warranty Support Team

FreeFurry LLC

📧 Email: contact@freefurry.com

📱 Phone: +1 (720) 794-2930

📍 Address: 2436 E 8th St, Greeley, CO 80631, USA

Business Hours:

Mon–Fri: 9:00 AM – 9:00 PM | Sat: 10:00 AM – 10:00 PM | Sun: Closed