↩️ Refund & Returns Policy
Hassle-Free Returns Within 90 Days of Delivery
✅ 90-DAY RETURN POLICY
🚫 NO RESTOCKING FEES
💯 FULL REFUND GUARANTEE
✅ Return Eligibility
You can return an item within 90 days from the delivery date. To qualify:
- ✔️ We accept returns of both defective and non-defective products
- ✔️ We also accept returns of new and slightly used products
- ✔️ Original condition is preferred for a full refund
🔄 How the Refund Process Works
1
Contact Us
Email us with your order number
2
Ship It Back
Send the product to our address
3
Inspection
Reviewed within 72 hours
4
Refund Issued
Processed in 7 business days
💯 Full Refund Guarantee: You'll receive a full refund including original shipping and handling fees. We never charge restocking fees.
📸 Wrong or Damaged Items
If your item arrives defective, damaged, or incorrect: simply email us with a photo and your order number. No need to return it — we'll send you a replacement or issue a full refund, whichever you prefer.
📝 How to Start a Return
Send an email to contact@freefurry.com with the following details:
- Your order number
- Reason for return
- Photos (if item is damaged or defective)
📩 Customer Support
FreeFurry LLC
📧 Email: contact@freefurry.com
📱 Phone: +1 (720) 794-2930
📍 Address: 2436 E 8th St, Greeley, CO 80631, USA
Business Hours:
Mon–Fri: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: Closed